||1 of 1 people found the following review helpful.| From the intro to the index, this book is packed full of great stuff|By TBM|I’m a raving fan! From the intro to the index, this book is packed full of great stuff. It’s more than concepts; it’s a practical, step-by-step guide to achieving Operational Excellence through a visual, self-healing, flow. As an example, the chapter on service families demonstrate|||"Kevin’s definition and approach to achieving Operational Excellence in the office is profound, as it provides a true destination for office personnel (and managers!) improving the processes. It makes sense immediately. The five questions for flow in t
Operational Excellence is achieved when all employees in your organization can see the flow of value to your customers and can make adjustments to that flow before it breaks down. Operational Excellence in Your Office: A Guide to Achieving Autonomous Value Stream Flow with Lean Techniques presents nine time-tested guidelines for designing business process flow that enable Operational Excellence in the office. Each chapter describes one guideli...
[PDF.vr51] Operational Excellence in Your Office: A Guide to Achieving Autonomous Value Stream Flow with Lean Techniques Rating: 4.84 (689 Votes)
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You can specify the type of files you want, for your device.Operational Excellence in Your Office: A Guide to Achieving Autonomous Value Stream Flow with Lean Techniques | Kevin J. Duggan, Tim Healey. I have read it a couple of times and even shared with my family members. Really good. Couldnt put it down.