||0 of 0 people found the following review helpful.| Five Stars|By Customer|It's powerful|3 of 4 people found the following review helpful.| Disappointing Book|By Customer|I was excited to find a book on Social Network Analysis with focus on Telecom, and couldn't wait for it to arrive. While the book shows in the preview some technical implementation, it is anything but t|From the Inside Flap|How can social network analysis be used to solve business issues in marketing, revenue assurance, and fraud? How can you optimize it to understand and personalize your customers' needs? In Social Network Analysis in Tele-communications
A timely look at effective use of social network analysis within the telecommunications industry to boost customer relationships
The key to any successful company is the relationship that it builds with its customers. This book shows how social network analysis, analytics, and marketing knowledge can be combined to create a positive customer experience within the telecommunications industry.
Reveals how telecommunications companies can effectively... [PDF.ih10] Social Network Analysis in Telecommunications (Wiley and SAS Business Series) Rating: 4.89 (448 Votes)
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You can specify the type of files you want, for your device.Social Network Analysis in Telecommunications (Wiley and SAS Business Series) | Carlos Andre Reis Pinheiro. I was recommended this book by a dear friend of mine.