||2 of 2 people found the following review helpful.| Starbucks: Where Engaging and Compassionate Leadership Practices Anchor a Successful and Purposeful Business|By Robert Adams|A man sits alone at lunch in his favorite Starbucks store and tells a green apron-clad Starbucks barista that the store is his midday refuge, noting, "At Starbucks, you are nice to me, you remember me, and you seem genuinely grateful that I am here." - f||"An accessible and practical guide to corporate success." Publisher's Weekly 20130828|About the Author|Joseph A. Michelli is an organizational consultant who focuses on intersections of business, leadership, and workplace
Lead Your Business the Starbucks Way
Foreword by Herve Humler, President and COO, The Ritz-Carlton Hotel Company, L.L.C.
One of the best-recognized and admired brands in the world, Starbucks singlehandedly transformed the ordinary delivery of coffee into a cultural phenomenon--a result of the company’s exemplary leadership practices.
Joseph Michelli, author of the Wall Street Journal, USA Today, and BusinessWeek bests...
[PDF.kw34] Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People (Business Books) Rating: 4.81 (503 Votes)
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You easily download any file type for your device.Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People (Business Books) | Joseph Michelli. I was recommended this book by a dear friend of mine.
